University of New Hampshire Athletics
Wildcat Internship Program - Business Development & Hospitality
About the Internship
Ticket Sales, Hospitality & Customer Service
- "Own a Night"
- Choose a group/theme night concept to sell to local businesses or organizations (e.g. Teacher Appreciation Night, Hometown Heroes, Doctor/Nurse Appreciation, etc.)
- Generate call list for such night
- Make outbound sales calls
- Coordinate all logistics for program/theme
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Participate in intern "Call Blitz" contests for specific ticket packages or initiatives
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Assist with set-up and execution of Victory Club rental events
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Participate in the creation and implementation of marketing initiatives for all categories of tickets and ticket plans.
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Serve as Athletic Department's liaison to student body and look to engage with students and encourage attendance at sporting events
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Assist with the planning and execution of Season Ticket Member events
Ticket Office Operations
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Facilitate the customer's ticket sales experience through the Ticket Office and UNH Athletics website with customer centric focus ensuring that ticket purchase information is simple, current, and easy to find.
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Field in-bound ticket sales calls and maintain daily customer service via phone and email with respect to ticketing issues with customers, coaches, staff, students, season ticket holders and the general public
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Maintain and update ticketing database
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Assist with the management of team pass lists to ensure adherence to NCAA rules and regulations
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Assist in the support, processing, and execution of all package ticketing elements.
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Assist with ticket sales reports and analytics
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Help monitor Ticket Office in-person and on-line ticket sales trends for use in strategic marketing plans
Game Day Operations
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Help execute Group Experience Activations (on field parades, anthem buddies, intermission skate, high five-tunnel, half-time shootouts, etc.)
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Operate Business Development Sales Table
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Connect with Season Ticket Members, Group Leaders, and Ticket Buyers to ensure quality fan experience
Time Commitment
As a volunteer, a minimum of four office hours a week and additional hours covering UNH Athletics events is required. As a student pursuing the internship for credit, you must meet the required hours a week for your specific class through your major.
Apply HERE.
Other Tracks
For information about the Wildcat Internship Program as a whole, including information about the Marketing or Communications tracks, click HERE.